Privacy Policy

The Personal Data Protection Policy contains the privacy practices of the Shkëndija Shop website and explains how Shkëndija Shop uses your data regarding our website, electronic services and sent emails from us. The Personal Data Protection Policy regulates the right to privacy and security of personal data which are the purpose of processing. Please read the Personal Data Protection Policy and periodically check it for the latest information from our privacy practices.

By accessing or using our website, you agree to the terms and conditions set forth in this Privacy Policy and the Terms of Use of our website. If you do not agree to these terms, please leave this site and do not use our site.

CHANGES IN THE POLICY FOR THE PROTECTION OF PERSONAL DATA

Occasionally we will amend the Personal Data Protection Policy to include our new practices, such as when we add a new service, functionality or site option.

The collection of personal data on this web site is in accordance with the regulations for the protection of personal data.

1. Types of data that we collect

We collect two types of data on our website from our users, Personal Data and Non-Personal Information when you interact with us or our site, for example when:

– You are accessing or using our site

– register, subscribe, or create a profile

– open or reply to our email messages

– leave comments on the site

PERSONAL DATA. Personal data are data that identify a particular end user. When you engage in some activities on a website, such as creating a profile, ordering a product or service from us reporting a match or playing a game sponsored by us, completing a poll, posting an opinion, sending feedback, requesting data our services, we may ask you to provide some information for you. If you choose to engage in an activity that requires identification, we may ask you to provide certain personal information, such as: name and surname, postal address (including zip code), email address and date of birth. When ordering a product or service, the data you enter for payment are data that we do not keep, and are processed through https security connection through the payment processing system of Komercijalna Banka AD. Skopje. Depending on the activity, some of the data are required, and some are identified as voluntary. If you do not provide mandatory data for a particular activity that requires it, you will not be allowed to engage in that activity.

We use personal data to provide you with products and services for administering games and competitions to improve website performance to improve our marketing and promotional efforts to analyze the usefulness of a website, to improve our product and service offerings, and adjust your experience as provided in this Privacy Policy.

For example, if you send an email to our customer support, we can use your comments and feedback to tell others about our services, or to post your comment in our marketing materials, or on our website. Your comments may contain personal information such as your name, we will ask for your consent to post your name along with your comment before publishing your comment to the public. In addition, if you use our website to send information or product to another person, we can store your personal information. We can also use personal information to resolve problems, resolve disputes, accomplish administrative tasks, contact with you, enforce our agreements with you, including our Terms of Use and this Privacy Policy , in accordance with the applicable law.

NON-PERSONAL DATA. Non-personal data are data that do not identify the end user. This kind of data can include things like Universal Resource Locator (“URL”) on the website you visited before you visit our website, the URL of the website you visited after leaving our website, the type the browser you are using and your Internet Protocol (“IP”) address. We can automatically collect these data when you visit our website using electronic tools such as “Cookies” and Web beacons or Pixel tags, as described in points 4 and 8 of this Privacy Policy.

2. Choosing the user to save and use data

Although data is used with good intentions and goals, you can always choose not to provide data or to limit what data you provide.

You can edit your email preferences by logging in to your account via the Shkëndija Shop website mobile application. Here you can subscribe or choose the categories of your interest that you want to receive promotional messages with notifications about new offers. You can also customize e-mail preferences by following the instructions in the email messages that we send you. You can change your preferences at any time. Please note that regardless of whether you will opt out of receiving promotional messages, we will send you administrative messages with purchased purchase information. If you do not want to receive Promotional Messages from us, you can always choose not to receive promotional messages by clicking on the “subscribe” button at the bottom of any of our emails, and then follow the instructions to complete the subscription.

You can choose how your browser saves cookies by setting in the search engine itself. Search engines are different, so follow the browser’s instructions depending on which one you are using. You can also set the same from your smartphone if you use the application with the setting depending on the mobile device.

3. How Shkëndija Shop uses the data

We use the collected data that are explained in this Privacy Policy for the purpose of:

– to improve the operation of the site, to offer you personalized products and services,

– let’s make an order on the site and the process of buying, to answer your requests and questions,

– to communicate and inform you about additional work on Shkëndija Shop .,

– send you reminders, notifications, updates, administrative messages, promotional messages, and requested information,

– to administer surveys, prize games, competitions or other promotional activities or events,

– to conduct everyday activities such as site administration, forum management, analysis, protection against abuse or law enforcement,

4. When and how Shkëndija Shop reveals data

We will not share, sell or rent your personal information to other persons, except in some of the cases provided below:

We can share your data for our protection and protection of others. We reserve the right to disclose your personal information if required by law and when we believe that disclosure is necessary to protect our rights and / or in accordance with a court procedure, court order, or legal process regarding our website.

5. How Shkëndija Shop collects the data

You give us your data when registering, subscribing, creating a profile, or in any way you interact with our site. We also collect data when contacting us online via e-mail for customer support and when commenting in online communities for commenting and sharing posts. In addition, we collect data in other ways in order to improve our experience and achieve our marketing goals.

One way of collecting data is through Cookies. To facilitate and adjust your experience with a website, we store cookies on your computer. Cookie is a small text data that is stored on the user’s computer for data storage purposes that contain data for that user. We use cookies while using our website in order to save you time and to track the interests of targeted users to provide a custom-tailored experience. Cookies also allow you to collect non-personal information from you, such as the pages you have visited and the links that you have clicked on. Most browsers automatically accept cookies, but you can change your browser settings to reject cookies. Note that if you’ve rejected or deleted these cookies, some parts of the site might not work properly.

6. Data security

We take the security seriously and take a number of precautions in order to protect the security of personal data. An HTTPS security protocol is used when processing and transmitting information to our servers. You can access your personal information on our website by entering your password and username. This password is encrypted. We recommend that you do not share your password with anyone. Your personal information is stored on a secure server, to which we only have access. We encrypt certain sensitive data using Secure Socket Layer (SSL) technology to ensure that your personal information is provided as it is transmitted to us.

Payment Information: The information you provide when paying or purchasing from your payment card is not stored or transmitted through our servers. Transactions are processed through the payment processing system of the bank with which we cooperate which is surfaced by VISA and MasterCard for transaction processing. At the time you make the payment and enter the data, they are processed through the HTTPS security protocol of the bank using Secure Socket Layer (SSL) technology and for us, the data from your payment card is not visible, the only information for your transaction visible we are your name and surname from the payment card, the last 4 numbers of the card and the amount on which the transaction was executed, while all others are encrypted.

7. Access and change your data

You can access, change or delete your data that you have left us through your account by simply logging in to your account.

We encourage you to immediately update your personal information if they change. If you want to remove the profile, you can send a request to www.shop.kfshkendija.com, but this does not mean that all previously saved data will be deleted, because we keep track of past activities, we can not delete the data related to past purchases on the web -the side due to analysis of sales and monthly and annual reports. In addition, it may be impossible for us to completely erase all your data, because we periodically make a backup of the database.

8. Privacy third parties

This Privacy Policy applies to the use and disclosure of data that we collect from you at www.shop.kfshkendija.com . Other websites that can be accessed through links from our site may have their own policies for the protection of personal data, data collection, their use and practices for data disclosure. If through a link on our site you access another web site, we invite you to view the policies for protecting personal data on that web site. We are not responsible for policies or practices of third parties.

9. Privacy policy for children

Shkëndija Shop does not allow the use of the site of minors (children under the age of 18) and such use is prohibited. The site is designed to serve adults. By using Shkëndija Shop declare that you are an adult at the age of 18 and that you understand that you must be an adult to be able to create a profile and make purchases of services and products. We will immediately remove the profile and data related to it if we come to the knowledge that it is a registered user who is not 18 years old.

10. Terminology

Data from smart devices refers to data from a device that you use to access or use a web site, such as a type of operating system or mobile device type, a browser type, a domain, a language that uses your system, a country, and time zone of your device, geo location, and software on your device.

Non-personal data refers to data that alone can not identify you. These include Cookies, Pixel Tags, and Smart Data.

11. Contact with the personal data protection policy

Please contact us if you have any questions about our Privacy Policy. You can contact us online at shop@kfshkendija.com